I hadn't written the third part of my birthday adventure. So, I expect it's about time to do it.
First, you really should go back and read parts
One and
Two.
I know, it'll take a little while, so, in brief:
1. I'd had no breakfast except one bite of a kolache, and a cup of coffee, and we'd had some...traffic adventures that pulled us through lunch time.
2. I'd had to go to work, which was, as always, a pleasant experience.
3. 'Pup decided that for my birthday, we should go get a decorated cookie cake from a shop in the Memorial City Mall nearby. Why? Well, why not? I'd never had one as a celebration of my birthday and 'Pup decided that it was time to change that.
4. As we got to the mall parking lot, I was hit by another car (see? I told you it'd pay for you to go back and read parts
One and
Two.)
5. All of the above leads us to the third part of the story.
After finally escaping the 87 year old bumper car enthusiast (see? your last chance now:
Part One and
Part Two), we went into Target and picked up a few odds and ends. It was a pleasant shopping experience, though, as it was approaching 4 o'clock and I'd not yet eaten anything, I was getting a little ...grumpy. Okay, maybe a little more than a little...
'Pup didn't mind too much, as he's kinda used to it. And, it was my birthday and I was determined to have a good time. So far, nothing disastrous had happened, and I was just hungry. And we were about to fix that.
We left Target, thinking the cookie place was on the other side of the mall. We drove over there, got out and started looking for the cookie shop. After a while, we found a directory and looked to see where the cookie shop was located. We found it quite easily on the map. It was just outside Target. On the other side of the mall.
Grumpily, I/we kept on going, having, we thought, as much behind us and before us. Somewhere along the way, I was adding pain to a growing hunger. And, I was grumpy. I do get a little easily peeved when I'm hungry.
That fact does admit a possibility that I, perhaps, may have acted with somewhat less patience than normal for me.
When we arrived at the cookie store, we looked over the possibilities and chose the design for the cookie. 'Pup ordered it and we were told it would only be about 20 minutes until it was completed and ready for us to take home.
By now, it was about 5:30 or so and I'd still not eaten.
Just down from the cookie lace was the ice rink and) a place called "THIRSTY'S", which purported to sell food and smoothies. I made a beeline towards there, with 'Pup following. He also knows that when I head towards food that way it is best to go along with me. I looked at the selections available. I had to eliminate the smoothies from considerations because they all seemed to have strawberries in them and I wasn't looking forward to trying to explain the needed modifications. I should have listened to that little voice that told me not to be too hopeful of the abilities of the personnel to get an order correct or their willingness to even try to do so. Nor did I have any willingness to be patient enough to try to tell them what to do.
But, we were both hungry. 'Pup spotted a hot dog he thought might do, and I spotted a tamale plate. I had great hopes of them, because they were advertising a brand of tamales that is sold here in the frozen foods section. It's a good brand and I'd had them before. So, I ordered the tamale plate. Things were looking up, I thought.
Silly me.
I asked for a glass of tea, unsweetened. The lady taking our order went and poured it out of a pitcher that looked a little tired. The tea was foul. Old, musty tasting and a little cloudy in it's clear plastic glass. after I'd taken only a sip, I knew it wasn't going to be what I wanted to drink. At that point, all I wanted was a glass of water.
When our server finally came back near our way (it did seem to be taking an awfully long time to make a hot dog and a tamale plate), I asked her to dump out the tea and just refill it with some water. I didn't want to ask for our money back. I just wanted her to refill this cup with some water. I was hungry, thirsty and tired and getting a little irrationally pissed.
She poured out the tea in a sink, but didn't bother to completely dump all the tea and the ice. She just dumped out most of it, leaving a good inch of tainted ice and tea, and then put more water and a little more ice into the cup before giving it back to me.
When she came back I started to ask her, "Could you please.."
"I'M NOT giving you your money back." the woman said.
I don't easily get angry, but this did it.
I grabbed the flimsy clear glass and felt it give under my grip. It was cold and I was mad. I looked around and spotted a trash can with one of those rounded rocking covers that swing in and out when you put things into it.
Before really thinking it through, I lifted the glass and took aim. 'Pup must have seen the look on my face and he did try to move to ...stop me? Naaah.. He's smarter than that.
My aim was a little joggled, but it was true. I hit the wall behind the trashcan and bank shot it into the can. The top swung, back and forth, clicking in the oddly quieter area directly around us. I remember looking at the woman. Her face looked a little...stunned.
I turned on my heels and walked away. I didn't think it would have been a Good Thing for me to stick around. 'Pup stayed, and glared at the woman.
"I.. I... I should call Mall Security!" the woman said. ('Pup told me this later)
"Go ahead," he said, "I'd love to speak to them." The woman seemed to change her mind just then, and instead, she must have gone to get the food and gave it to 'Pup. He took it and started to walk towards me.
I was sitting on one of the chairs in the area the mall has set up for people to have free wireless access. It's a very nice mall, and I like this area. The chairs are comfortable, soft, and the tables are at a useful height. There is also a huge stone fireplace in the middle of the area. It's open from two sides. and during the winter it makes for a very cozy area, even in summer. It's right next to the ice rink and I suspect that many of the people who use the wireless connection or sit and read in the comfortable chairs are probably parents waiting for children skating, or taking lessons.
As he approached, I noted an odd expression on his face. As he got nearer, he asked, "Nancy, did you order nachos?"
Uhmm. No, I hadn't.
He put the container down. It was a clear plastic clam shell type of container, and through the sides, I could see a brownish-yellow sloppy liquid. Floating within the unsavory looking thick fluid were some round tortilla chips and some greenish circular slices of jalapenos. There was no sign of anything that looked like tamales in evidence.
I'd calmed down a little before then. That changed.
I grabbed the flimsy container and walked, with my cane, as fast as I could. By the time I reached the counter I was steaming again. I was a lot hotter than the...whatever it was...the container. I put it on the counter with some emphasis (I left a dent) and told the first woman I saw: "I did NOT order nachos. I ordered TAMALES. These are NOT tamales. They are NACHOS."
The woman looked at me with an expression of disbelief. She turned her head and yelled at the woman who'd been serving us earlier. "Hey! You better be COMing here and be TALking to this CUStomer...'Cause I KNOW she ain't be talkin' to ME like this." Picture her doing this with the shoulder shrug and head bobbing you see stereotyped characters doing on the Fox Network. I had that head bobbing shoulder shrugging shit. It makes any of the young women, black and white look like complete low-class idiots.
At that point, I got so angry I could feel the pupils in my eyes dilate. I grasped my cane and glared at the woman. I had to very carefully ask myself if that b***** was worth going to jail for, 'cause I seriously contemplated extreme mayhem, with her at the middle of it. I had a stick in my hands. I could see two places I could have put some very serious hurt on that woman without even having to go over the counter.
With some difficulty, I convinced myself that she wasn't worth prison. It was a close call. Part of me still regrets the lost opportunity for mayhem.
About that time, the woman who'd taken our orders came over and asked, "Is there a problem?"
I added a red face and a death grip on my cane to my dilated pupils. Was she really that stupid?
I told her. "I did not order NACHOS. I ordered and paid for TAMALES. NOT nachos."
"But," she said, " Those ARE tamales."
"You have got to be kidding me. There are no tamales in that mess. They aren't even a good example of nachos!"
She took out a spork and started digging around in the soggy yellow mess. After a moment or two of digging, she finally was able to excavate a small rectangle of ...something. It was hard to tell what it could have been with brownish-yellow glop on it.
"Here, this is a tamale."
I repeated myself, "You have GOT to be kidding. This is a horrid MESS of ...I don't know WHAT."
"Well," she said, "I'm not giving you your money back."
At that I turned and walked away. I really didn't want to go to jail on my birthday. Really.
I tried calling the corporate office, but it was closed on Saturdays. I left a message.
On the following Monday, I called again, and this time got to speak to a real human. I told my story. I was still so mad that I could have spit nails.
She said that they'd investigate it.
Later that day, I got a call from a woman who said she was the (district?) supervisor, and asked me to retell my story. I told her the whole sordid little thing. She said she couldn't understand how anything thing like this could have happened. Gee.
The lady at Thirsty's did offer me some free coupons(??!!?) to "make up" for things. I told her that I didn't think there was anything at a Thirsty's I wanted, free or not.
I still feel that way.
Oh, and the cookie? It was great. It was from the
Great American Cookie Company. It isn't something I can repeat very soon, but the cookie was good, and the people were wonderful. When 'Pup went there and told them what a day we had, they gave him a little gift to give me.

When we went to the mall information booth to complain about the experience at Thirsty's, the young lady behind the booth couldn't have been nicer. She couldn't do anything, but was able to give me some complaint forms to write out my experience. I didn't have any way to copy them, other than take their pictures.
So, I did.



I haven't been able to find Thirsty's web site, if they have one, but their corporate office address and phone number is (as close as I can find out):
Thirstys Inc
9087 Knight Rd, Houston, TX
Tel: (713) 795-5500
If you'd like to let them know that you've read this story, please do.